Ceros App Service Policy

Policy Effective Date: Clearly state when the policy takes effect.
Who We Are: Your company name and contact information (email, mailing address) for privacy questions.
Scope: State that this policy applies to your app Ceros AI and its use in connection with the Meta platform.

This must be specific and accurate. Do not use vague language like “We collect some data.”

Information You Provide to Us:
- Registration Data: (e.g., Name, Email Address, Password)
- User Content: (e.g., Photos, comments, messages, if applicable)
- Correspondence: (e.g., Support requests, feedback)
Information We Collect from Meta:
- List the exact data points you request access to via the Meta API (e.g., Public Profile (name, profile picture), Friend List, Email Address, etc.).
- State that your collection and use of this data is also subject to Meta’s terms.
Information We Collect Automatically:
- Device Information: (e.g., Device type, operating system, unique device identifiers)
- Usage Data: (e.g., Features used, time spent, interaction with the app)
- Log Data: (e.g., IP address, crash reports)
- Tracking Technologies: Mention cookies, pixels, and other tracking tools.

Detail the specific, legitimate purposes for each category of data you collect.

To Provide and Maintain the App: (e.g., Creating your account, providing core functionality)
For Communication: (e.g., Sending service updates, responding to support requests)
For Personalization: (e.g., Customizing content, remembering preferences)
For Analytics and Improvement: (e.g., Monitoring usage to find bugs and plan new features)
For Security and Fraud Prevention: (e.g., Verifying accounts, investigating policy violations)
For Marketing and Advertising: (If applicable, state how data is used to serve ads or promotions).

You must explicitly disclose any third parties you share data with, and for what purpose.

With Third-Party Service Providers: (e.g., Hosting providers, analytics services like Google Analytics, payment processors, customer support platforms). Identify the categories of these providers.
With Other Users: (If features allow users to share data publicly or with friends).
For Legal Reasons: (e.g., To comply with law enforcement requests, protect rights, or defend against legal claims).
In a Business Transfer: (e.g., Sale of the company, merger).

Data Retention: Explain how long you keep different types of personal data. (e.g., “We retain your account data for as long as your account is active…”)
Security: Describe the technical and organizational measures you use to protect user data (e.g., Encryption, access controls).

This section is critical for compliance with laws like GDPR and CCPA. Users must know how to exercise their rights.

Access/Correction: How users can request to review or correct their personal data.
Deletion: How users can request data deletion (often requires a link to their Meta platform settings to revoke access). Meta requires that you honor user data deletion requests.
Objection/Restriction: How to object to certain processing or request a restriction of processing.
Opt-Out of Sharing/Sale: If applicable, how users can opt-out of the “sale” or “sharing” of their personal data (as defined by laws like CCPA).

If your app is not directed to children under 13: State that you do not knowingly collect personal information from children under 13, and that if you learn you have, you will delete it.
If your app is directed to children: You must be compliant with laws like COPPA (U.S.) and require verifiable parental consent.

Our policy will update via customer register email or on our website (e.g., via email, in-app notification, or by posting the new date at the top of the policy).

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